FAQ (Frequently Asked Questions)

It is a really easy procedure. You will get a visa upon arrival at the international airport in Nepal. It is best to bring cash to the airport. There are times where the credit card machine is down, and this can cause travelers a huge headache. We have a completely independent article providing you with all the information you need for traveling to Nepal. Please, take a look.

There are three options for applying your visa:

  • Apply online for a tourist visa on the website: https://online.nepalimmigration.gov.np/tourist-visa Keep in mind that this application is valid only for 15 days. You must complete and print it. Once you reach at the airport you will have to pay for your visa at the bank counter and obtain your visa validated at the immigration desk. 
  • With ATM, at your arrival at Kathmandu airport: You will need to fill the necessary information and then go to the bank counter to pay your visa and obtain your visa validated at the immigration desk.
  • With a paper form, at your arrival at Katmandu airport that you find at the reception: For this you must have a photo identity. We recommend this method because it will allow you to save your time on arrival (considering that there will be many people to make the request via the automatic machines) then proceed to bank counter to pay your visa and obtain your visa validated at the immigration desk. Your visa can be paid in euro at the bank counter according to the exchange rate of the day in the airport.

Address in Nepal 

soul Himalaya Treks & Tours 

Gokarneshor, Kathmandu  

Phone number +9779843544387

 

If you have made all your flights, your baggage will follow you to Kathmandu, so youdon't need a transit visa. It is only during long stopovers or the flights have been taken separately (and so you must pick up your baggage and then re-register it) that you must have a transit visa. It is also necessary to have a transit visa, if you have a flight between Different Indian airports before flying to Kathmandu. 

 

At least four so problem won't be arised!

  • 1 for your visa and the others for your trip depending on which trip are you going. 
  • 2 pictures, if you want to purchase a Nepalese SIM card.

I want to purchgase Nepalese sim card to keep my family/friends informed..

  • Have 2 identity pictures and a photocopy of your passport/visa and go to a store selling NCELL SIM cards (everywhere in Thamel, near your hotel). 

exchange of money is not mendatory in advance because you can pay your visa in euro at Kathmandu airport. However, if you want, you can exchange some money in US dollars if you want to go shopping before you arrive in Kathmandu city.

Repatriation insurance, with airlines(from the sickness/accident site to Katmandu) as well as on-site medical care is compulsory.We cannot secure foreign goods and people in Nepal and there is no civil liability.I have to plan to make vaccines? Anti-malarial treatment? No vaccines are compulsory. However, please check your last tuberculosis booster shot.Anti-malarial treatment is only required if you are going to terai regions during monsoon.

 

As per the Kathmandu Post of 21 July 2017: "Following quite a while of delay and exchanges among specialists and counter-experts, the ICAO (International Civil Aviation Organization) has at last proclaimed Nepal a protected objective as far as air security for domestic and international flights. Surely, Nepal has figured out how to meet the ICAO guidelines as far as aeronautics security and more, since as per the report, the consistence rate came to is about 66%, a rate higher than the obligatory consistence pace of 60% forced by the ICAO. Nepalese airlines are now permitted to fly in European airspace which will allow contributing positively to build the quantity of vacationers in the region and to the organizations of the travel industry to propose more diversified tour and at a lower rate. On the off chance that the Nepalese organizations are as yet on the EU boycott, this acknowledgment by the ICAO will assist with accelerating the lifting of EU limitations, realizing that these limitations are authoritatively pertinent just to "The restriction for Nepalese organizations from arriving on European air terminals" and not to domestic flights. Domestics' flights are very reliable. We have not had any occurrences to regret for almost 20 years that we exist." 

 

As  for the permit and visa for Tibet there are two prospects: The method varies depending on your arrivel in China or in Nepal since Kathmandu-Lhasa is the only line internationally lined with Tibet. Any remaining associations via train or plane are Domestic. - If you arrive in Nepal, the visa should be done on the spot in Kathmandu subsequently getting the permits, basic condition. Out of China, permits must be given in Kathmandu, so we just start the visa strategy in Nepal at your arrivel with your travel papers . The procedure requires three working days. Any visa for China, got somewhere else, would not be a group visa for Tibet, and would be neglated at the hour of check in for Lhasa or while crossing the territory. - If you don't arrive in Kathmandu yet travelling in China, your visa should be recieved before the permits, at your nearest Embassy of China. These will be exemplary visas for China. Then, at that point you will get permits for Tibet that should be conveyed to your transit point for Lhasa (Chengdu, Kunming, Beijing or other). The conveyance is done by hand at your air terminal travel or to your hotel, on the off chance that you go through a night in China out of Tibet. To acquire the visa for China, your first night hotel reservation will be mentioned. In the event that you don't have a night in China since you are just traveling to Tibet, we will provide you an hotel reservation at the transit point, which will be dropped later.

 

The best is to carry a bottle, then fill it with faucet water from lodges and use water cleaning tablets (MICROPUR style). You can get it in Kathmandu in pretty much every store. Check one tablet for every liter of water and at least 2 liters of water each day. However, in the town its safe to buy water bottles.

our guide or transfer agent will be waiting for you in front of the entrance of Kathmandu airport with your name or our company logo on a board.

 

Yes, all of our guides are fluent in English. We only provide jobs to trekking guides who have impeccable speaking skills in English and experience in the mountains. Please feel free to ask them about the environment and the Sherpa culture which you will encounter on your trek. 

Yes, definitely. But, we suggest you to take at least one guide with you in the case of something happening. Our guides are first aid trained and are quick to recognize symptoms of possible altitude sickness and trained to prevent it from getting worse.

Spring (March, April, May) and autumn (Sept, Oct, Nov) are the best months of the year to visit Nepal. During this time, the weather is pleasant with loads of warm sunlight. The sky is clear so you can truly enjoy the remarkable Nepalese landscape and the Himalayan views. During the monsoon (June, July, Aug) although there will be no problem with trekking, lower visibility and rain could be an issue. However, for nature lovers, the monsoon is a blessing, as the higher valleys, mountains, and meadows blossom with flowers and abundant vegetation. You can trek in winter (Dec, Jan, Feb), especially in the hilly regions, yet as you reach higher elevations you can expect low temperatures and a heavy snowfall. If you don’t necessarily enjoy crowds, trekking during the monsoon or winter or choosing more solitary trekking destinations could be your options. Note that due to global warming there has been a change in the regular climate worldwide and Nepal is no exception. Please be open to unpredictable weather conditions as well.

In the event that you show up on the principal day of your visit with our office - your first night on location has been held by us – a transfer staff of our office will get you at the air terminal and will take you to the hotel. In the event that your first night in Kathmandu has not been reserved by us, we are not answerable for air terminal/lodging move for calculated reasons. You will then, at that point need to mastermind your exchange to the lodging booked by you or take a taxi. If your last night has been reserved by us, our staff will go with you out at the air terminal. On the off chance that your last room has been reserved by you, you should request your hotel to take care from your transportation or get a taxi.

Yes, we are fully authorized by the government to conduct any kinds of activities relating to trekking and traveling. All of our guides are licensed and experienced mountain guides.

Unfortunately, that’s a ‘no’. But, you surely can hire it from Kathmandu and we will help you. You will find equipment in Kathmandu to be much more affordable than your home countries.

Dress codes vary according to altitude of travel and duration of the trek too. Come with clothing you feel comfortable in and could wear for long periods of time. For more information please contact us, and we can provide with a gear list. We will be more than happy to assist you.

You will encounter many tea houses on your trek. A tea house is a lodge operated by the locals of a village to support their family and community. During the evenings and night the teahouses offer you beverages, food, warmth, and a chance to chat with other trekkers and locals. Teahouses are not five star hotels, but basic accommodation including breakfast, lunch, and dinner at a very affordable price. Many teahouses offer hot showers where you have to a small fee (usually around $2). Wifi and battery charge is also offered with a small fee.

As the name suggests, a camping trek is camping, in which you will have to accommodate yourself and your companions along with the staff in tents. The tents will consist of kitchens and bedrooms. All the tedious and cumbersome tasks will be done by our staff. These kinds of treks are said to be really adventurous and fun.

We understand the possibilities of any kind of emergencies and we ensure that we will do the utmost of our abilities to assist you. Everything, however, is not in our hands and there are some legal constraints too. We assure you that we will always stand besides you and help you in any possible way.

We cannot keep your personal belongings at the agency because there are many passengers; we have neither the capacity to store all the travelers’ belongings nor the possibility to ensure the security of your belongings. However, you can leave your belongings for free at the left-luggage office of your hotel in Kathmandu before the trek and take it back after (as you will sleep in the same hotel). Yet you have you carry your personal belongings with you.

Leadership certified

A good leader is a key factor for all successful trips. All leaders can be a great guide, but every guide cannot be a great leader. Every year, before start the season soul Himalaya treks places all the guides for leadership training on a regular basis, which makes the standard of our guides beyond all competitions. Without the leadership skills and proper training, a guide cannot make the right decision at the right time. This is very important, especially in the mountains because you do not have time to think and consult with the office as sometimes the communication gets unreliable in the remote areas and the guides will have to take prompt decisions and respond accordingly

Wordless first aid certified 

Trips in the wilderness do not guarantee safety unless backed up with first aid knowledge and training. There are no hospitals or health centers in every place in the mountains. Our highly professional guides are WFR and WFA trained and act as medical assistants during emergencies in the mountains until bringing a sick hiker back to the nearest hospital or to the city. Guides treat from their extensive first aids medical kit, which is mandatorily to be carried by the lead guide on all trips

Altitude evacuation 

We do not compromise your safety at any cost in the mountains, which is crucial. It is truly sad that lots of cheap operators fool around with a trekker’s life. A guide needs to make the right decision at the right time, so they deserve to be trained on High Altitude evacuation training. 

We make accessible in the pharmacy, Diamox which forestalls side effects of intense mountain disorder, the best therapy in case of severe pain is to go down quick and afterward a helicopter departure that is consistently conceivable on the circuit. We can make oxygen bottles accessible to the group.

Everyone reacts differently to altitude, it is almost impossible to predict in advance who will react and how. Mountain sickness can affect people in excellent physical fitness as well as short-form people. This is not an exact science. The key to the success of your stay, and to put all the chances on your side for not suffering altitude, is acclimatization. That's why our itineraries take this factor very seriously and are designed to make you acclimate to the best. However, problems inherent to the altitude can arise. In fact, the lack of oxygen causes over-reactions of the body that can go from mere shortness of breath (no worries in this case) to pulmonary or cerebral embolism (Acute mountain sickness). If symptoms of nausea, dizziness and vomiting are added to the shortness of breath, it is necessary to intervene quickly. That is why we require our clients to take out repatriation insurance, because we must mobilize a helicopter. That is why we also train our guides in these situations. Situations of acute mountain sickness are however extremely rare and represent only a very small proportion of the trekkers (less than 1% of our travelers). Because if we intervene quickly and go down a little, there are no complications. To finish, even if it is not demonstrated, a good physical condition helps to better resist the oxygen fall. Objectively, no major physiological problems are to be deplored below 3 500m. The average mountain treks are therefore safe on this side. We therefore recommend reporting any problems to your guide and not keep it to yourself. We also recommend raising your head (with a cushion or clothes) when you spend the night above 3 500m.

In lodges, there are beds, in Nepali standard. Often, they are wood bed base with a mattress on top. (And not spring or lath bed base). Bedrooms in lodge are not warmed. Only the common room is warmed. That is why we suggest you bring a comfortable sleeping bag for your treks (-5°C minimum).

You will be able to recharge your gadgets in pretty much every cabins and hotels; however, you should pay an additional cost nearby in every accommodation. These are European plugs so no compelling reason to have a connector! On the circuit for instance, all lodges have electricity. Thus, we can re-charge in the main rooms of the lodges. At higher altitude, it is charged from 200 to 300 Nrs (1.5 to 2, 5 € for recharging)!

The time of walking indicated in the itinerary remains indicative, we based this time of walking on a walk at a quiet pace for normal trekkers.

The organization isn't great always, and in some cases it is inexistent. You’d rather not rely on the network in some areas. However, you will have Wi-Fi in few lodges, not necessary all of them; it is sometimes charged as an extra price when the lodges do not have solar panel. Same with electricity which is in every lodge but, when there is no solar panel, recharging devices and hot showers will be an additional price.

Meals are all taken in lodges or restaurants on our way between two stages, except if crossing passes for instance.In this case, the lunch is a picnic (planned by the guide in any case).

It is possible to lease trekking material in Katmandu, particularly in Thamel, the tourist area. It is possible to lease sleeping bags (for different temperatures), crampons, sticks, and so on. You can likewise purchase trekking fabrics (coats, pants, shirts, etc...) at alluring costs. however, everything relies upon the quality you are looking for. It very well may be fascinating to purchase things here, as we discover everything, brands, copies, sub-brands, buy second handed, we can even sell sometimes. You simply need to realize that everything isn't "true" thus sometimes of poor quality, depending upon the shops, however the items keep their main function(keeping warm, for instance).

If you want to donate large quantities, it is better to buy locally in Kathmandu in order to benefit the local economy Or you can bring some donations from home!

 

The swimsuit  is required in case you stay in a hotel with swimming pool in Kathmandu or if you want to take a bath in the rivers or hot springs during your stay (the access to a bathing area depends on your circuit). Flip flops are useful in lodges for showers and to rest your feet from your hiking shoes. 

 

You will find money exchange counters all over Kathmandu. There are also few at the airport, but the exchange rates are rarely attractive. As we pick you up at the airport, you will not need money immediately, so we would advise you to change in town. 

 

 In case of changing/international flight problem, contact: Sarki  Sherpa  (+ 9779841482294).In case of loss of baggage: your insurance + complain to the customs In case of loss/theft of the papers: contact the your related  Embassy or consulate  in Kathmandu: (And don't forget to carry a photocopy of your passport) dial the 01 from a mobile phone or outside the valley/or dial 00977 and your numbers In case of problem during the trek (accident, altitude sickness): Call your Guide (we will give you his number) If no one picks you up at the airport when the transfer is planned: contact Pemba  Sherpa  (+ 977 9843544387. 

 

Almost, but some parts of some trek are deprived of effective communication facilities. We ensure you that you won’t have to go 3 days without Internet or communication facilities.

For your flights Paris-Nepal, please refer to the airline terms and conditions. For domestic flights: -Flight Katmandu – Pokhara/Chitwan/Biratnagar/Nepalgunj: 20 kilos in hold and 5 kilos of hand baggage/person -Flight Kathmandu – Lukla/Katmandu – Tumlingtar/Katmandu – Phaplu/Pokhara – Jomson/Nepalgunj – Juphal/Nepalgunj – Simikot/Nepalgunj – Jumla: 15 kilos in hold and one hand baggage/person POSSIBLE supplement charge on the spot FROM 1 TO $1.5 ACCORDING TO AIRPORTS. 

We are a legally registered trekking company under the latest constitution of Nepal 2073 B.S; established specifically to organize trekking and safari activities all over Nepal. Soul Himalaya guarantees that, with us you will have the finest trekking in the mountains of Nepal with our privileged services. So far, we have been capable to present a unique and satisfying adventure towards the trekkers and travelers all round and will be working effectively to meet your expectations.

In addition to our trekking and adventure services, we have strong commitments for the conservation of local cultures, traditions and environments. We have been funding 5% of our revenue to the education and health sector of rural areas at a grass root level. Hence, when you are enjoying your trip and having a wonderful time you are also providing a valuable contribution to local communities and the people there. 

We have a team of highly skilled and experienced people with all having extensive knowledge of guiding, trekking, adventure, tourism and culture. The minimum experience of our guides is no less than 10 years. We will work with you to develop the travel experience you have always dreamt of, whether a private trip or as part of a group. We will guide you not only through the mountains but also through the whole process of building your dream trip, supporting you at each step, culminating in an adventure that will connect you to the people and places of Nepal. We take pride in treating our customers as our guests – you will be honored into our Sherpa family.

 

Soul Himalaya team holds a long term history in the tourism industry. Every single staffs that you will be assigned by us is an individual who has gained on-the-ground experience for more than dozens of years in the field of trekking. With a long running experienced and certified staffs on your journey we ensure that you will come across the most rewarding trek.

  • Ministry of Culture Tourism and Civil Aviation Tourism Department License number 2250
  • Certificate of Incorporation of Company( NCR); Registered no.160751
  • Nepal Tourism Board( NTB ); Registered no. 2250
  • Nepal Government's Ministry of Finance and Tax; Registered no.604374369
  • Nepal Government's Ministry of Industry (Cottage and Small Industrial Office); Registered no.15099-635 
  • Trekking Guide Association Nepal (TGAN); Registered no.2367 
  • Nepal Mountain Leaders Association (NMLA); Registered no.3670 
  • Nepal Academy Of Tourism and Hotel Management (NATHM); Registered No 6889 
  • Member with Trekking Agency Association Nepal (TAAN) 
  • Member with Nepal Mountaineering Association (NMA)
  • Ministry of Culture Tourism and Civil Aviation Nepal Mountain Academy (MAN)
  • Leave No Trace (LNT)
  • World Wildlife Fund (WWF)

 

We have been delivering productive services to all our clients. Our customer satisfaction is evidence from the amount of re-bookings that our client’s book with us repeatedly. And the amount of referrals we receive from our satisfied customers to their friends, families and relatives is also a trademark achievement we have been able to gather.

We belief your safety is the most crucial factor to consider for any trip. With that aim in mind, we plan and execute our trips with the most careful manner possible. We always make sure that a balance between safety and entertainment carefully considered by the trip leaders. For this reason we are well informed about the fooding and lodging along with the legal, social and cultural matters of any place that you are going very seriously and plan everything accordingly. We have various emergency equipment and procedures all the time ready in case if any unforeseen situation occurs.

  • Leadership trained from Nepal moutainneering association NMA

A good leader is a vital factor for every prosperous trip. "Each leader can be an extraordinary; however every guide can't be an incredible leader". Consistently, Soul Himalaya puts every single staff for preparing consistently, which makes the perfect training. Without the leadership abilities and legitimate preparing, a guide can't settle on the perfect choice at the perfect time. This is vital, particularly in the mountains since you don't have the opportunity to think and talk with the workplace as some of the time the correspondence gets untrustworthy in the far off regions and the guides should take brief choices and react appropriately.

  • First aid trained  like WFA &WFR from national outdooer leadership school NOLS

Travelling in the wild don't ensure wellbeing if upheld with emergency treatment information we must be prepared. There are no clinics or wellbeing focuses in each spot in the mountains. Our exceptionally proficient guides are WFR&WFA trained, during crises in the mountains until taking a debilitated climber back to the closest medical clinic or to the city. Guides treat from their broad first aids clinical pack, which is compulsorily to be conveyed by the leader or guide on all trips. 

  • High altitude trained Nepal moutainneering association NMA

The main view is to provide best service with safety. We don't compromise your safety at any expense in the mountains, which is essential. It is really sad where most of cheap operators fool around with traveller’s life. We have a ZERO DEATH record on our over five years of activity, why? A guide needs to settle on the perfect choice at the perfect time, so they have the right to be prepared on High Altitude where we have professional guides. It is phenomenal concerning when or where the requirement for clearing emerges while journeying or moving in the high mountains where there are no health posts or street availability in the crisis to take back to the city's emergency clinic. There is no other option, aside from salvage and departure via air emergency vehicle, which is exceptionally problematic to sort out during the high season. Soul Himalaya has Helicopter services when required, we can arrange one promptly to protect and save your life.